EPISODE 24: 29 Golden Rules For Hosting + Stop Stressing About Your Reviews! A Rant

Sep 28

Use instant book, verify ID
Take professional photos
Locked supply closet
Strict cancellation policy
3 sets of sheets
Duvet over comforter
Invest in a good washer/dryer
Waterproof/bed bug proof mattress protectors
Smart locks
Your cleaner is your most valuable asset - if you find a good one, treat them like gold
Never give a discount to a guest who asks for one
Investing in design will always pay off
If you’re on a tight design budget, paint and new hardware go a long way
Remote hosting is easier
Be involved as a host in your area - FB groups + city meetings
Save every contact in your area you come across
Guests don’t care if your cleaner put the dishes in the wrong cupboard
A smooth check in process sets the tone for the entire stay
Declutter, declutter, declutter - you don’t need as much as you think you do
A printed house manual will cut down on the questions you’re asked
Keep your checkout instructions reasonable
You must always be willing to adapt
Bad guests happen in 3s
Leave honest reviews of all your guests - hosting karma is a real thing
Never let a guest hold you hostage over a bad review (unless you deserve it)
A bad review isn’t the end of the world
Save a folder of all your rave reviews
Revisit your goals often, and remember why you got into this
Start before you feel ready

Reacting to a 4 star review a guest left for an Airbnb that was better than the photos.

EPISODE 24: 29 Golden Rules For Hosting + Stop Stressing About Your Reviews! *A Rant*