EPISODE 45: "THERE WERE PENISES EVERYWHERE" - Diary of an Airbnb Cleaner with @deetakesovercleaning

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Interview with Dee - our first ever STR cleaner!

  1. How did you get started?

  2. How did you manage to fit in cleanings after work?

  3. What made you decide that you didn’t want to be under a property management company?

  4. Do you have anyone underneath you? How do you manage if you’re sick or can’t make a cleaning?

  5. Do you have a backup cleaner?

  6. How do you balance working holidays?

  7. How do you like getting your schedule as a cleaner?

  8. What do you do when someone asks for an early check-in/late check-out? Do you charge extra?

  9. How do you prefer to be paid? Flat rate or hourly?

  10. When do you draw the line of when to charge more for a cleaning?

  11. What market are you in?

  12. Do you require an advanced notice, or do you let hosts to have last minute bookings?

  13. Do you allow guests to add on an extra day?

  14. If it’s not a same day turnover, do you try to have the home done by check-in time?

  15. Do you put a 24 hour hold between bookings?

  16. How many homes can you fit in between a check-in and check-out window?

  17. How do you determine your pricing between different home layouts/amenities?

  18. What’s your perspective on working with handymen? What’s considered too far outside of cleaning?

  19. If an owner doesn’t take a repair seriously, what do you do?

  20. How many homes do you clean for?

  21. What is your preference, as a cleaner, on laundry? Do you prefer to do it at the property or to take it home?

  22. Do you prefer to bring your own cleaning supplies or have your owner provide them?

  23. Do you have a vacuum you love to bring, or prefer the owner to have one on-site?

  24. What are your favorite cleaning products?

  25. What is your favorite brand of towel?

  26. What is your stance on pets?

  27. What appliances do you love to see in home?

  28. Do you require homes to have a dishwasher or would you wash by hand?

  29. Do you have any preferences with washer and dryers (front load, top load, etc.)

  30. Toilets- do you leave it open or closed?

  31. What is your craziest story you’ve ever had to clean?

Am I the Airbnb-hole?!

Reacting to the strangest guest inquiry I’ve ever seen!

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EPISODE 46: Turning a Campground Into STRs and a Wedding Venue - Interview with @brookledgeny

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EPISODE 44: Twelve Essentials You Need In Your Hosting Toolkit